Frequently Asked Questions
What is Sync?
Sync is an advanced HWID spoofer designed to mask your hardware identifiers, helping you bypass hardware bans in games. It gives you full privacy and resets your digital fingerprint, allowing you to play undetected on platforms protected by anti-cheat systems like EAC and BattlEye.
Can I use it on multiple PC's?
Each Sync license is tied to one PC using your hardware ID. If you get a new PC, contact our support team - we handle transfer requests case-by-case and try to help when possible.
For lifetime subscriptions: "lifetime" means the lifetime of our service, not your PC. Transfer options depend on when you bought your license, as our policies have changed over time. We'll review your specific situation to see what we can do.
Is it a "one-click" spoof?
Yes — our temporary spoofer offers true one-click spoofing with no setup required. For the permanent spoofer, minimal technical steps are involved, but the process is fully guided and automated.
What are the requirements?
There are no specific hardware or software requirements. Sync is built to work on any PC.
Is it permanent or temporary?
Sync offers both permanent and temporary spoofing solutions. You can choose the plan that fits your needs — temporary for short-term bypass, permanent for long-term protection.
Does it require formatting my PC?
The temporary spoofer requires no formatting or reinstalling anything. The permanent spoofer requires a one-time reinstall of Windows to ensure a clean spoof.
Can it be detected or patched?
No. If you remain unbanned for more than 3 days after spoofing, your spoof is considered secure. Sync is built to stay undetected even against the best anti-cheat systems.
Can I return to my original serials and un-spoof?
Yes. Sync saves your original hardware identifiers, allowing you to revert your system back to its original state at any time.
How long does it take?
The spoofing process is fast. Experienced users can complete it in 10–15 minutes, while new users typically finish in under 25 minutes. Staff support is available 24/7 if needed.
How many times can I spoof?
With a temporary license, you can spoof unlimited times during your plan (e.g., 15 days = unlimited spoofs for 15 days). Lifetime users can spoof as often as needed. One-time users can spoof once, with re-spoofs available for €15.
What Windows version(s) does it support?
Sync supports all major versions of Windows, including Windows 10 and 11.
Can my PC break or get bricked in the process?
No. Sync is developed with multiple fail-safes to ensure your hardware and software remain safe. The spoofing process does not pose any risk of bricking your PC.
Does it work on laptops?
Yes. Sync works on both desktops and laptops without any special setup required.
What is your refund policy?
If Sync doesn't work on your device or is deemed incompatible, we'll issue a full refund. Refunds are not granted for user error or misuse, and requests must be made within 14 days of purchase.
What happens if I lose my key?
We do not offer key replacements for lost licenses. Please store your key securely — if lost, a new license will need to be purchased.
What motherboards are supported?
Sync supports all motherboard models and brands — including custom builds, OEM systems, and gaming laptops.
What happens if I fail the spoofing process?
If the process fails due to an error on our side, we'll offer a free re-spoof or refund. If it fails due to not following instructions, a re-spoof may cost €15.
Can I spoof so that I won't ever get banned?
Yes. While Sync can prevent future hardware bans, it does not unban existing game accounts. Use it on a clean account for best results.
Will this void my warranty?
No. Sync does not tamper with your hardware at a physical level. It won't void warranties or affect hardware integrity.
What can I do after permanently spoofing?
Once spoofed, you can use your PC freely — reset Windows, update BIOS, or swap hardware. Just avoid undoing the spoof-related changes unless instructed by support.
