Have you ever been banned from Marvel Rivals and thought, “Why can’t I just make a new account and keep playing?” If so, you’ve run into what’s called a hardware ban. Unlike a regular ban that just blocks one account, a hardware ban locks out your entire device. So even if you try to start fresh with a brand-new profile, you still can’t get back in. This is one of the strongest ways game developers keep chronic troublemakers and cheaters off the servers.

I want to explain the whole thing in simple terms. We’ll dig into how hardware bans actually work, why they’re used, and what players need to know about them. If you’re into gaming, chances are you’ll want to understand this better—whether you’re hoping to avoid a ban or just curious about how developers keep games fair.

What Gets You Hardware Banned in Marvel Rivals?

Not every violation leads to a hardware ban. Usually, it’s reserved for serious offenses or people who just won’t stop causing problems. Here’s some common reasons why players get hit with this kind of ban:


How Does Marvel Rivals Catch Cheaters?

Detecting cheating is a constantly evolving challenge. Developers use a mix of techniques to catch bad actors and enforce bans:


What Happens When You Get Hardware Banned?

If your device ends up with a hardware ban in Marvel Rivals, that means you can’t log into the game from that machine anymore, no matter what account you use. Your progress, purchases, and items linked to accounts on that device won’t matter—you just lose access completely.

The ban doesn’t affect other devices, so if you have a second PC or a different console, you could technically play again there. But losing access on your main device usually means a big setback for most players.


How Long Do Hardware Bans Last?

Not all hardware bans are permanent. It depends on the offense and NetEase’s judgment.


Can You Appeal a Hardware Ban?

If you believe your ban was a mistake, NetEase offers a way to appeal. The process isn’t quick and requires some patience.

Here’s generally what you need to do:

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Remember that support teams get many appeals daily. It may take days or even a couple of weeks to hear back. And results vary—they might lift the ban, reduce restrictions, or confirm the ban stands.

Respect and honesty go a long way in making the process smoother.


How to Avoid Getting Hardware Banned

The easiest way to stay out of trouble is pretty straightforward: don’t cheat, don’t exploit, and play fair. Sometimes it helps to check the Marvel Rivals terms of service carefully so you know the rules inside and out.

Also, avoid downloading or running cheat software or unauthorized programs. Even if it seems harmless or a little tweak, these can be detected and lead to bans.

And if you’re tempted to smurf or use another account to boost someone, know that persistent abuse might get you hardware banned too.

Treat other players well. Toxic behavior won’t usually lead to hardware bans, but it could cause trouble and spoil the game.

Finally, keep the game client updated and watch for announcements from NetEase about rules or security changes.


Challenges Devs Face with Hardware Bans

Implementing hardware bans isn’t as simple as it sounds. Developers like NetEase deal with a few tricky problems when using these bans: