Have you ever been banned from Marvel Rivals and thought, “Why can’t I just make a new account and keep playing?” If so, you’ve run into what’s called a hardware ban. Unlike a regular ban that just blocks one account, a hardware ban locks out your entire device. So even if you try to start fresh with a brand-new profile, you still can’t get back in. This is one of the strongest ways game developers keep chronic troublemakers and cheaters off the servers.

I want to explain the whole thing in simple terms. We’ll dig into how hardware bans actually work, why they’re used, and what players need to know about them. If you’re into gaming, chances are you’ll want to understand this better—whether you’re hoping to avoid a ban or just curious about how developers keep games fair.

What Gets You Hardware Banned in Marvel Rivals?

Not every violation leads to a hardware ban. Usually, it’s reserved for serious offenses or people who just won’t stop causing problems. Here’s some common reasons why players get hit with this kind of ban:

  • Cheating and Using Hacks: The most frequent cause. Using aim assist tools, wallhacks, macros, or any software that gives you an unfair edge puts you at high risk. Marvel Rivals has anti-cheat systems that look for these cheats and ban devices that repeatedly break rules.
  • Exploiting Bugs or Glitches: Sometimes players find ways to manipulate the game using glitches or loopholes. If developers determine it was intentional or abusive, they might apply hardware bans.
  • Smurfing: This is when experienced players create new low-level accounts to crush beginners. While smurfing isn’t always banned, repeat offenders who hurt the new player experience might get a hardware ban.
  • Using Unauthorized Third-Party Programs: Running software that modifies the game client or automates actions can lead to this strict punishment.
  • Extreme Toxicity or Harassment: Usually hardware bans are for cheating, but in some rare cases where a player repeatedly harasses others or behaves abusively, they could face a hardware ban too.

How Does Marvel Rivals Catch Cheaters?

Detecting cheating is a constantly evolving challenge. Developers use a mix of techniques to catch bad actors and enforce bans:

  • Monitoring Player Behavior: The game watches how players move, react, and play to spot suspicious patterns. If someone reacts too fast to humanly possible levels, or has near-perfect accuracy every time, it raises red flags.
  • Anti-Cheat Software: Hidden inside the game client, this scans for known cheat programs running alongside the game, as well as attempts to inject or modify the game files in real-time.
  • Hardware Fingerprinting: This gathers your device’s unique hardware details (like we talked about) and checks them against a database. If your device is flagged, it won’t let you connect.
  • Network and Telemetry Data: Unusual network activity, like many accounts logging in from the same device or IP address, can also help spot suspicious cases.

What Happens When You Get Hardware Banned?

If your device ends up with a hardware ban in Marvel Rivals, that means you can’t log into the game from that machine anymore, no matter what account you use. Your progress, purchases, and items linked to accounts on that device won’t matter—you just lose access completely.

The ban doesn’t affect other devices, so if you have a second PC or a different console, you could technically play again there. But losing access on your main device usually means a big setback for most players.

How Long Do Hardware Bans Last?

Not all hardware bans are permanent. It depends on the offense and NetEase’s judgment.

  • Some bans are temporary, lasting weeks or months. These might happen for first-time or less severe violations, giving players a chance to come back clean after the ban expires.
  • Others are permanent, especially for using serious hacks, repeat cheating, or abusing new players. These don’t get reversed unless you successfully appeal.

Can You Appeal a Hardware Ban?

If you believe your ban was a mistake, NetEase offers a way to appeal. The process isn’t quick and requires some patience.

Here’s generally what you need to do:

  • Contact official Marvel Rivals support through their website or the in-game help system.
  • Provide info like your player IDs, usernames, and proof of purchases to show you’re the real player.
  • Clearly explain why you think the ban is wrong. If you can, include screenshots or logs supporting your case.

Remember that support teams get many appeals daily. It may take days or even a couple of weeks to hear back. And results vary—they might lift the ban, reduce restrictions, or confirm the ban stands.

Respect and honesty go a long way in making the process smoother.

How to Avoid Getting Hardware Banned

The easiest way to stay out of trouble is pretty straightforward: don’t cheat, don’t exploit, and play fair. Sometimes it helps to check the Marvel Rivals terms of service carefully so you know the rules inside and out.

Also, avoid downloading or running cheat software or unauthorized programs. Even if it seems harmless or a little tweak, these can be detected and lead to bans.

And if you’re tempted to smurf or use another account to boost someone, know that persistent abuse might get you hardware banned too.

Treat other players well. Toxic behavior won’t usually lead to hardware bans, but it could cause trouble and spoil the game.

Finally, keep the game client updated and watch for announcements from NetEase about rules or security changes.

Challenges Devs Face with Hardware Bans

Implementing hardware bans isn’t as simple as it sounds. Developers like NetEase deal with a few tricky problems when using these bans:

  • Privacy Concerns: Collecting hardware info feels personal to players. Developers have to make sure they follow privacy laws and only collect what’s necessary.
  • Spoofing Attempts: Cheaters try to fake or change their device IDs to get around bans. This cat-and-mouse game forces developers to constantly improve detection and encryption methods.
  • False Bans: Sometimes innocent players get caught in the net by mistake. That can create frustration and requires careful handling by support teams.
  • Players Changing Hardware: What happens if banned players swap out their CPU or hard drive? It makes fingerprinting complicated because parts of the hardware may change over time.
  • Managing Appeals: When thousands of players appeal each month, developers have to balance quality support with quick turnaround to keep everyone informed.